FastAeron customer feedback
"a BIG Thank you for all your help. Everyone is really pleased and now we have no back ache complaints. Chairs are fantastic . You dealt with our huge order for the UK offices fast and efficiently, and for your guy to come round and do a demo for everyone on how to use and adjust the chairs was really good."
R.B., 15 April 2009
"Service was excellent. My demo chair was delivered within a day and my new chair within 48 hours. I especially liked that the chair was adjusted to fit me and that I was given a thorough run down of how to use the chair. I'm really pleased with my chair and would not hesitate to recommend Wellworking to my friends and colleagues."
G.L., 01 April 2009
"An excellent product and excellent service. The service we received from you was second to none!!!!"
M.M., 11 March 2009
"The service was excellent, personal and personable and I was delighted at how quickly I was able to get the chair and try it out."
K.F., 11 March 2009
"I really appreciated the personal service in terms of helping me understand how to use the chair."
J.W., 04 March 2009
"“It was great – excellent service”"
M.B., 28 February 2009
"I was very satisfied with your service, the chairs have arrived on time and without any problems."
D.R., 27 February 2009
"“The whole process was very smooth, with good communication all around. It’s really nice to have excellent customer service these days. “"
K.C., 19 February 2009
"“Fast efficient and friendly service - great product”"
H.H.,, 05 February 2009
"Pleased with efficient service and professionalism."
R.B., 24 November 2008
"Great chair, outstanding customer service, cannot recommend highly enough - thank you."
N.G., 21 November 2008
"A very professional service - the whole experience was refreshingly simple and delivered exactly as promised. I'd happily recommend using the FastAeron service. "
F.D., 17 November 2008
"I was very impressed with the representative who showed me how to use it and I am delighted with the chair. Thank you. "
G.W., 11 October 2008
"Prompt service, professional set-up at home so thank you. "
L.M., 11 October 2008
"Having bought one chair and had such fantastic service, I had no hesitation in ordering another one through the FastAeron service, or to recommending the service to everyone else I know who is looking for the best office chair at the best price and with such excellent service."
M.D., 02 October 2008
"The person I spoke to was very professional & knowledgeable about the product & ordering was easy."
R.C., 30 September 2008
"Customer service from Wellworking was terrific. Thank you."
H.R., 30 September 2008
"The process of buying the chairs from WellWorking was extremely smooth and uncomplicated. Brilliant service."
L.C., 29 September 2008
"Very efficient, Sam was great. All round good service."
T.U., 10 September 2008
"From start to finish the experience of buying this product was first class. The sales staff were knowledgeable & helpful. We are very happy with our new chairs & will be looking to buy more in the future!"
J.M., Getty Images, 26 August 2008
"Very helpful from order to delivery. Being taught how to use the chair in situ is a real boon."
C.B., 27 June 2008
"Very efficient and speedy."
A.O., 09 June 2008
"The overall experience was very good and I will have no hesitation in recommending."
R.T., 07 June 2008
"Service was excellent."
V.A., 06 June 2008
"Excellent service and products."
S.B., 06 June 2008
"Brilliant service and great people to deal with. My demo chair was delivered the same day as my initial telephone call. The actual chair I ordered was an upgrade from the demo model. My chair was delivered the day after my purchase. I'm extremely happy with Wellworking and the fantastic team they have working for them. Many thanks."
A.A-S., 30 May 2008
"Very happy with all aspects of the service and the chair itself."
E.L., 27 May 2008
"Very happy with my purchase, and the service received."
D.K., 23 May 2008
"Good service, great product."
M.S., 01 May 2008
"Fast service, and the option of trying the chair before buying was the main reason I came to you! Thanks for making my working day more comfortable!"
J.M., 01 May 2008
"Comments: Buying high quality office furniture can be a very frustrating
experience, but fortunately not with FastAeron. We had been quoted 4-6 weeks by other suppliers many of whom did not seem to be able to provide the correct warranties, let alone a firm delivery date and time. If we need more chairs there is only one company we would use and they are FastAeron!"
R.T., 25 April 2008
"The service is excellent and very fast...I found it very useful to receive advice on the role and purpose of each part of the chair."
J.K., 24 April 2008
"Very dependable service I've now ordered two chairs, both delivered within a day or two of my call, within 5 minutes of the promised time. I think it's a wonderfully comfortable chair."
M.H., 24 April 2008
"Your representative was very courteous and helpful, and bang on time. I liked the fact that you came to my house with a chair I could try out first
and was not put under pressure to buy. I am pleased with the chair - an excellent design."
Name withheld, 19 April 2008
"Excellent service, with next day delivery at the allotted time and helpful instructions for use."
, 15 April 2008
"An outstanding service!"
D.K., 14 March 2008
"Very efficient, informative and helpful service. A rare refreshing buying experience."
N.G., 10 March 2008
"Cost good, delivery excellent and all round a fantastic service."
A.C., 28 February 2008
"Very prompt service. Really liked the opportunity to try the product prior to purchasing and appreciated a prompt turn around."
K.A., 25 February 2008
"Excellent service, particularly the home trial and delivery"
R.C., 20 February 2008
"The whole process was simple and hassle free. The chair arrived at the
agreed time, in good condition"
Name withheld, 19 February 2008
"Shopping made easy!"
N.F., 11 February 2008
"Service was fast and courteous"
K.G., 08 February 2008
"Very pleasant - I was contacted very quickly. Delivery was on time and
consultation was very pleasant and informative."
I.H., 05 February 2008
"Best customer service I have had in I don't know how long. Fantastic!"
D.S., 01 February 2008
"Kyle was extremely helpful and we love the chair!"
R.C., 25 January 2008
"Very positive about the service - tremendous. Arrived on time - very courteous and helpful and surpassed my expectations. Wish other service organisations were like this."
M.A., 01 November 2007
"Fantastic, very quick and easy"
D.S., 23 October 2007
"I couldn't fault this service. Everything we asked for was done including an extended trial period for one person. We bought 3 in the end - all
different models. Very pleasant and efficient staff, who kept us fully informed when one appointment couldn't be met. Note prices are for full delivery and totally NEW stock unlike some who sell on Internet."
C.R., 23 October 2007
"Simply put, the delivery guy was fantastic - helpful, friendly, efficient.
The chair is exactly as described and it's amazing. I can't see a way you
could improve the service to be honest."
Name withheld, 01 October 2007
"I am very pleased with my chair and the customer service and delivery was excellent"
N.H., Carillion Plc, 19 September 2007
"From the first contact to the receipt of the invoice, the entire experience was easy, professional and efficient. Sam was a pleasure to deal with."
D.C., 11 September 2007
"Thank you for supplying us with the Mirra chairs so promptly. The chairs
have been an unqualified success thanks to your support and training and the
superlative quality of the product itself. We were able to single source the
chairs through you, and will continue to do so, because they meet our
environmental responsibility goals which no other manufacturer does."
P.N., Ofgem, 04 September 2007
"Really good service. Kyle was knowledgable and amenable. Overall very good impression. Thank you."
L. O'T., 30 August 2007
"Kyle who delivered both the demo chairs and my final purchase was great at
setting
the chairs up to suit my work station and answering all the questions I had
about the options available."
D.O., 28 August 2007
"Excellent website for selecting the product. Good delivery times. Excellent delivery service. Delivery was scheduled for 10.00am and the chair was delivered at that time!"
A.B., 13 August 2007
"Very helpful and knowledgeable staff, prompt service: an all round great purchasing experience."
D.F., 07 August 2007
"Easy website, delivery confirmed, delivery turned up on time without complication - it was all very simple."
J.S., 02 August 2007
"Delivery slot was convenient and process overall was excellent."
A.S., 25 July 2007
"Very professional and efficient"
C.B., Carlton Capital, 18 July 2007
"The experience was great...I've just recommended you to a colleague"
L.P., 13 July 2007
"Delivery was on time and installation was excellent"
S.B., 09 July 2007
"Very efficient service, would recommend without hesitation"
N.L., 09 July 2007
"Excellent Service. Not only did the chair arrive when it was supposed to, it was virtually down to the minute. Truly Exceptional, but then again, having regularly used the chair, this then becomes 'par for the course'"
M.S., 09 July 2007
"A flawless process from order to delivery. Simply excellent"
M.S., 21 June 2007
"Delivery of the chairs was fast and efficient. Demonstrator had excellent knowledge of how the chairs worked and all the benefits associated to it"
J.G., 24 April 2007
"Awesome service and great customer care: post and pre sales. Everyone at FastAeron was very helpful and a pleasure to deal with."
I.H., 10 April 2007
"I have been dealing with several furniture companies over the last year. Your customer care and attention to detail far outshines anything I have experienced during this time. I have been very impressed with your company throughout this process and will definitely recommend you to others within our organization."
J.B., 05 April 2007
"Very convenient, efficient service - great to be able to try out the chairs before buying."
Jennifer Mitchell, Jennifer Mitchell Interior Design, 29 January 2007
"Astonishing level of service. Other companies could learn from you."
P.S., 25 January 2007
"Leanne was incredibly helpful and I would have no hesitation in
recommending your company to anybody wishing to purchase."
L.K, G.B.Kent & Sons Plc., 20 December 2006
"The chair has just been delivered. It looks great! Your technician was very helpful in helping me understand how it all works"
R.R., 12 December 2006
"Home Working Solutions really gives a Top Quality service. I am very glad that I bought it there. I was going to by an used Aeron, now I am very happy
I didn’t"
P.G., 02 December 2006
"Excellent pre and post sales service and communication. Also one of the cheapest UK on-line prices I found for a new Aeron for the level of chair configuration."
Martin, 09 October 2006
"Very helpful to have it demonstrated in person -- that would make me want to buy again, since I hate having to read manuals. Happy butt."
M.C., 21 September 2006
"Excellent. No pressure demonstration conducted. Good price, fast delivery and very helpful staff."
G.R., 20 September 2006
"You guys did pretty damn good. I have recommended you already."
B.W., 07 September 2006
"I've taken the time to send you feedback because your service throughout including the guy who came with the chair has hit an exemplary standard of service - which unfortunately is somewhat rare. Thank you, I will recommend you to others."
S.B., 14 July 2006
"The promise on the time of delivery is a big promise for a company to make, one which if not met can have serious implications with regard to its
reputation. I was sceptical about this promise being met as so many companies make promises just to win the business but then fail to deliver
against them, on the scheduled day of delivery I received a phone call to confirm the time of delivery and it arrived within minutes of the time I had
specified, very impressive. A great service at a great price, two things that you rarely find together."
M.D., 24 May 2006
"Having used my Aeron Chair via your FastAeron service for the last 2 days, everything else seems like a mere fake. It's truly a dream for comfort. Your staff were incredibly friendly, helpful and efficient."
T.C., 21 March 2006
"I ordinarily suffer from back pain if I sit at a desk for any length of time. The support from this chair has been such that I have not had any pain, even if I sit in it all day."
Name withheld, 20 March 2006
"It arrived at exactly the promised time … I will recommend FastAeron without any hesitation."
A.B., 17 March 2006
"Just to say that I had my Aeron delivered this afternoon exactly on time. [You] helped with the moving of the chair to my loft home office and provided a thorough demonstration of the chair. A very professional and courteous service by … the company. I am very impressed!"
N.P., 23 January 2006
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