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Wellworking are Hiring!

Job Title – Key Account Manager

Main Duties –

Represent products and services at client sites and from showrooms as required. 

Responsible for the achievement of sales target and the development of new business while ensuring the highest level of customer satisfaction.

The key point of contact responsible for directing and managing the performance of the Wellworking service team. Includes management responsibilities for project and occupancy planning. Day to day client management, CAD, furniture order management, delivery and installation and report generation and distribution.

Duties and responsibilities include: -

• Taking Client Briefing on new office furniture requirements, churn, adds and changes
• Providing Project Management to office furniture projects
• Assisting in finalising the specification of the products and finishes on any project
• Providing leadership and direction and ensure Wellworking are current and on schedule with the client’s short, medium and long term workplace strategies.
• Assisting, developing and implementing our clients’ move policies
• Proposing and publishing agreed Performance Related  Metrics
• Promoting clear communication by monitoring and reporting the client’s satisfaction results
• Implementing SLA terms and monitoring for compliance
• Responsibility for Quality, Due Diligence, timelines and accuracy to the client for all contracted services
• Creating and maintaining strong relationships with clients, prospective clients, vendors, and specifiers.
• Understanding current trends and what best practice looks like
• Taking on ownership of the entire sales process, from initial client meet through to final sign off. 

If you would like to apply to this position in the Wellworking team please contact us at

Wellworking Ltd is one of the UK’s fastest growing online suppliers of contemporary furniture. The company was established in 1999 and is based in West London. We have three distinct business areas, all interlinked: Our Online Store, Commercial Projects Team and Workplace Wellbeing Team.

Our mission is everything about working well, and we achieve this by delivering excellence through quality products, expertise and outstanding service. Read more about why our customers love us here. Read more about what we have achieved together as a team here.

Wellworking employs experienced professionals with a focus on ongoing career development.

Wellworking Ltd is an equal opportunities employer.

No agencies please.