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How COVID-19 is affecting our business

We want to update you on how we at Wellworking are handling the developing situation around the COVID-19 virus.

Our first priority is the health of our customers, colleagues and suppliers. So we’re following closely the advice from the government, Public Health England, and the World Health Organisation.

As a result, we are going to make a few temporary changes to the way we work and support you.

Our delivery service will continue to deliver products, and they will arrange with customers to leave products at the front door, rather than come into homes or offices. Our team will still be available to unwrap the product, and take away any packaging for recycling, and they will also be wearing disposable gloves for each separate delivery.

We will continue to offer our guidance to customers on how to set up and use the product, but again, for now, we will deliver this user training as a virtual service, with clear instructions as to how to access that service.

All of our meetings with partners and customers will be done by phone or online.

Our showrooms are closed to the public until further notice.

We know the advice from government could well change as the situation develops further, and we will update you if, as a result, our own practices change to reflect this.

Please don’t hesitate to contact us on 020 3110 0610 if you have any questions about this.

We are experiencing a significant increase in demand at the moment, and we are committed to delivering the award winning quality of service which has been our hallmark for 20 years, so we are extremely grateful to you for your patience and support.