Wellworking provides an award-winning delivery service for larger items (i.e. chairs, desks, tables, sofas etc.) for all mainland UK addresses and includes installation and user training. This service is provided by our own, fully trained staff and in one hour time slots - we are currently unable to deliver to non-mainland UK addresses (Northern Ireland, Jersey, Isle of Man, Guernsey etc.) due to the bulky nature of our products.
All products ordered online are delivered fully assembled or are assembled onsite by our own team.
Deliveries of larger items to more remote areas (i.e. Highlands) may take a few days longer, but are still at no additional charge.
Wellworking does not ship or sell any items outside mainland UK.
For larger commercial projects delivery & installation will be quoted on a project by project basis.
Smaller items (i.e. monitor arms, mice, accessories etc.) are sent via courier and must be signed for on delivery - tracking numbers are available so that deliveries can be tracked every step of the way.
Wellworking only sell original products and are an Authorised Herman Miller retailer.
Wellworking are also an Authorised Vitra repair agent, please contact us regarding repair of original Vitra products.
Any product (even if the order has been specially ordered from a manufacturer in your specification and/or colour) can be returned within 14 days of delivery for a full refund.
The only exceptions are items that are custom made 'one off' products i.e. customer has supplied their own fabric or a product that has been made as a 'one off' piece (for example a custom made table in a unique shape).
Due to the current circumstances related to the COVID-19 virus, in order to minimise contact with both client and our staff, we will be delivering to the front door of your office or home.
We will still be removing packaging and taking it away with us for recycling. We will also be offering a virtual user training and set up service if requested.
If you are in self isolation, please ensure that you notify us by return. We would ask you in this instance to remain inside your home when your furniture arrives. Our driver will unpack your furniture, leave it on your doorstep, and take away the packaging for recycling.
We are also offering free collection for items being returned. Please contact us to arrange this.