West Acton (London) - Unit 7 Western Avenue Business Park, Mansfield Rd, London W3 0BZ
Galashiels (Scottish Borders) - Unit 3 Tweedside Park, Tweedbank, Borders, TD1 3TE
Pershore (Worcestershire) - 3-4 Goodwood Road, Keytec 7 Business Park, Pershore, WR10 2JL
Please note our offices are only open to view products by appointment.
Yes, we are a MillerKnoll Authorised dealer and have been an authorised retailer for Herman Miller for over 20 years.
Wellworking is an authorised Vitra service agent, please contact us regarding repair of original Vitra products.
For all other manufacturers, Wellworking only offer a repair service for products that are under warranty and purchased from Wellworking.
No, all our products are new items direct from the manufacturer.
The only exception to this are the clearly marked, 'Clearance' items. These are products which are ex-demo, factory seconds or discontinued products.
We can offer you a wide selection of products on our online store from the MillerKnoll brands Herman Miller, Colebrook Bosson Saunders (CBS), HAY, Muuto and Naughtone collections.
If you are interested in buying any products from the other MillerKnoll brands such as Knoll, please contact us and we can provide more information and create a quote for you.
As a general rule, carpet castors work better on soft flooring like carpets which offer more friction.
Hard floor castors have a slight braking system so there is more resistance on solid flooring to avoid chairs rolling too far or too fast.
It's best to select the castors for the floor surface you will mostly be using the chair on. Hard floor castors can be used on carpets but the chair may not move very easily and carpet castors can be used on hard floors but the chair will be more difficult to keep still.
For more information watch our video.
Wellworking always look to offer the most competitive pricing and service. We also offer free delivery for all UK mainland addresses (including Highlands). In addition to this we occasionally have special prices featured on our Sale page along with any clearance or ex-demonstration products.
Our website only has a sample of our complete product range, contact us if you can't find what you are looking for and we will be happy to assist.
We want all our customers to be completely happy with their purchase.
Wellworking offer a high level of expertise and experience, contact us via our live chat, email or call us on 020 3110 0610 - we love talking about furniture!
You are welcome to come and try out products at one of our offices by making an appointment here.
We also offer a 14-day free return period so if you find what you have bought is not suitable, contact us and we will help you exchange it or offer a refund.
Wellworking have three offices with Fast Delivery products available for you to try (please note our offices are only open Mon-Fri):
Our offices are open by appointment only. You can book an appointment online here.
Other products can be viewed at one of our manufacturers' showrooms. Please contact us on 020 3110 0610 if you would like us to arrange a showroom visit with one of our suppliers.
We aim to offer environmentally friendly products throughout our supply chain. Many of the manufacturers we work with are industry leaders in green technology and offer outstanding green credentials. Most importantly, they make products that are designed to last.
Do contact us if you have any questions or feedback regarding a specific product and we would be delighted to help.
There are laws regarding labelling of furniture which differs between commercial offices and domestic home use. Many of our suppliers' products comply with both sets of regulations, but some do not - these will be clearly shown on our website.
You can order online, over the phone or in person at our offices. We can also accept orders via post, please see our details here.
Warranties vary according to the manufacturer (these are shown on the product pages) but all products, other than those on clearance, come with a minimum of a 1 Year Warranty.
No, we have no minimum order policy so you only need to purchase one item if you want to.
Wellworking can accept bank transfers and most major credit or debit cards (including American Express) online, in person or over the phone.
We also offer PayPal online, Apple Pay, Amazon Pay and offer interest free terms via our finance partner Deko. For more details please see our Finance section.
We are not able to assist with finance applications, this is provided by a third party and we cannot access any details on your application.
Please note, by law, purchases made on finance via DEKO must use the same billing and delivery addresses.
We will provide a VAT receipt by email for all purchases after delivery.
You may cancel your order at any time up to delivery, but if you do change your mind please let us know as soon as possible. A link to the cancellation form will be provided with your order confirmation.
Most items do come fully assembled by our delivery team, but certain products may require assembly due to their bulky nature (i.e. desks).
For desking the onsite assembly is chargable, and the option of assembly will be on the product page.
If you are unsure please contact us for details.
We can provide virtual user training for our products free of charge if required, and can also provide support by phone or email.
Yes, all UK mainland deliveries are free of charge and for most products, this includes assembly.
For desking the onsite assembly is chargable, and the option of assembly will be on the product page.
Smaller items are delivered by DHL, while items of furniture are delivered by the Wellworking delivery team.
We only offer deliveries throughout mainland UK as we use our own delivery team. We do not deliver or sell any items outside of mainland UK.
If you do not live in the UK please contact the manufacturer directly for information on a local retailer.
There are no additional charges for any areas in mainland UK.
Please check that the space you have in mind for your product is suitable. Product specifications can be found on the product pages or contact us if you want to check dimensions.
Check that the access to the area that you want to put the furniture in is clear enough. This includes doors, tight corners and staircases, all of which can make installing the furniture difficult. If in doubt, contact us.
Smaller items (i.e. keyboards, mice, cushions etc.) are delivered by courier and you will be sent the tracking number. Larger items are delivered by the Wellworking delivery team.
This varies according to the product ordered. For example our Fast Delivery items are available for delivery within 2-3 working days.
All other product delivery times are clearly indicated on each product in our online store.
We supply tracking numbers for small items sent by DHL couriers. Contact us for updates for all other orders as they are delivered by our own team.
Please call us on 020 3110 0610 or contact us here if your item has not arrived at the time we have advised.
Please call us on 020 3110 0610 or contact us here if you have received a damaged item. If you are able to provide a picture of the damage it can assist us in resolving the issue quickly and conveniently for you and would be greatly appreciated.
Please call us on 020 3110 0610 or contact us here if you have received the incorrect item and we will arrange a replacement in a manner that is convenient for you.
Any product can be returned within 14 days of delivery for a full refund for any reason. Original packaging is not required.
Wellworking offer free collection for all items being returned within 14 days from UK mainland addresses. Your refund will be credited to your original payment method once the item has been returned.
Please email us at info@wellworking.co.uk to arrange a return.
Yes, we are happy to sell to other businesses and work with commercial clients.
Check out wellworkingbusiness.co.uk to see what we can offer business clients
We can arrange accounts, subject to checks. For more information please contact us.
We can offer discounts for bulk / contract purchases - for a quote please contact us.
Any discounted or clearance items will be on our 'sale' page.
We offer a range of assessment services across the UK including virtual ones via video call to ensure you are working well.
Contact us with your requirements and one of our trained assessors will get in touch to discuss them with you.