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Privacy Policy

Privacy statement

The UK has updated its data protection legislation and it will come into force on 25th of  May 2018.  The new laws aim is to update the current Data Protection Act, increase the privacy protection of all UK and EU citizens and reduce the risk of data breaches. This applies to all public and private organisations processing personal data.  This is known as the GDPR (General Data Protection Regulation).

Wellworking  require your details in order to process your order and then follow up with an order confirmation email,  update you with the delivery times, to review your  Wellworking experience and keep warranty records. 

This information will be erased after 12 years from purchase (this is the longest warranty currently offered on any of our products).

Wellworking  will provide Subject Access Requests (SARs), this is your right to request all personal information that Wellworking hold.  This information will be provided within 30 days at no cost.

Please contact us at info@wellworking.co.uk with the subject line ‘Subject Access Request’ if you would like us to provide this information.

For withdrawal of consent, if you would like us to remove all of your information (Right to be Forgotten), then please contact us at info@wellworking.co.uk with the subject line ‘Withdrawal of Consent’.

We do not use any personal information for 3rd party marketing purposes and will not share your details other than with our trusted delivery and supply partners (if required).

Sharing your Information:

Please review our list of companies that we may share your information with (if required) to review their privacy policies & terms and conditions.

DHL (Privacy Policy) (Terms and Conditions)
DX (Privacy Policy) (Terms and Conditions)
ErgoPro (Privacy Policy) (Terms and Conditions)
Wellnomics (Privacy Policy) (Terms and Conditions)
Visualsoft (Privacy Policy) (Terms and Conditions)
Brightpearl (Privacy Policy) (Terms and Conditions)
Mailchimp (Privacy Policy) (Terms and Conditions)
Close Brothers (Privacy Policy) (Terms and Conditions)
Herman Miller (Privacy Policy) (Terms and Conditions)

 

 

Cookie policy

How we use cookies on our website We use cookies across our website to improve performance and enhance user experience. This policy explains how we do that.

What are cookies? Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. There are many functions that cookies serve. E.g. they help us to remember your username and preferences, analyse how well our website is performing, or allow us to recommend content we believe will be most relevant to you. Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies do we use? We use cookies for different functions: 1. Essential cookies Some cookies are essential for the operation of our website. For example, some cookies allow us to identify registered users and ensure they can access the secure pages. If a registered user opts to disable these cookies, the user will not be able to access these pages. 2. Performance Cookies We use other cookies to analyse how our visitors use our websites and to monitor website performance. E.g. we use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. 3. Functionality Cookies We use functionality cookies to allow us to remember your preferences. E.g. currency or language preference or what you have in your basket or wish list, where available. Also if you want to comment on our blog. Does anyone else use cookies on our website? No. Can a website user block cookies? Yes, but as we’ve explained above, cookies help you to get the most from our website. If you do wish to disable our cookies then please see the instructions on our How to manage cookies below. Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly More Information More detail on how websites use cookies is available at www.allaboutcookies.org How to manage cookies Google Chrome Click on the Tools icon on the browser Then select Options Click the Under the Hood tab from the left hand menu In the Privacy section, select the Content settings button To enable cookies: select Allow local data to be set option To disable cookies: select Block all cookies option Microsoft Internet Explorer 6, 7, 8 and 9 Click on Tools at the top of your browser window Select Internet Options In the options window navigate to the Privacy tab To enable cookies: Set the slider to Medium or below To disable cookies: Move the slider to the top to block all cookies Mozilla Firefox Click on Tools at the browser menu Select Options Select the Privacy panel To enable cookies, check Accept cookies for sites To disable cookies, uncheck Accept cookies for sites Safari on MAC OSX Click on Safari at the menu bar Select the Preferences option Click on Security To enable cookies: In the Accept cookies section select Only from site you navigate to To disable cookies: In the Accept cookies section select Never All other browsers Please select the Help function in the browser or contact the browser provider.