We’ve picked five reasons why our customers tell us they keep coming back.
We start from the customer and work backwards. Always.
That means doing what we say we are going to do, when we say we are going to do it, when it’s convenient for you. It means providing the same exceptional level of service to every customer, from first call or website browse to delivery and beyond, whether you’ve bought one chair or fitted out a global HQ.
"Your success is not only testament to the hard work of your colleagues, but also the ongoing commitment at every level of the organisation to your customers." - Jo Causon, CEO at The Institute of Customer Service.
It has also led to us taking the top spot in Trustpilot's furniture category.
We strive to match the high quality of our service with the wide range of furniture and accessories that we offer from the world’s leading manufacturers such as Herman Miller, Vitra, USM, Carl Hansen, Muuto and HAY.
We also keep extensive stock of our most popular products for fast delivery.
We make sure what you’re getting is a design original, and we back that up with great after-sales experience with long product warranties.
Expertise and Knowledge
You don’t just get a piece of furniture from Wellworking. You get support and knowledge from our experienced team. Our customer team are all trained, and have developed their industry and product knowledge to ensure that our clients receive the most suitable and up-to-date recommendations and service.
Peace Of Mind
Wellworking has been selling authentic, high quality products online since 1999, and as our warranties suggest, we’re in it for the long run.
We’re proud to offer prices that are transparent and great value on our huge range of quality furniture and accessories, and if you aren’t happy with what you’ve bought, then you’ve always got our 14 day money back guarantee.
We were delighted recently to find out that this site has won the 2016 Online Retail Awards Best Website in the Office and Workplace Products and Services category. We hope you will agree with that award!
Ease Of Purchase
You’ll find our website easy to understand, and our offer transparent with no “hidden” charges for credit cards or delivery lurking around checkout time. Our telephone and email assistance is also available with quick response times to help with any questions you might have.
We accept most major credit and debit cards, as well as PayPal for payment off our site or over the telephone, while more and more of our clients are taking advantage of our interest free financing service as a great way to spread the cost of purchases of £250 and above, over a six or twelve month period.